Reference

Terms Conditions That Govern Your Account

These terms set out the rules between you and diorslot88 when you open an account, make deposits via Touch 'n Go eWallet, Boost, or GrabPay, and access the lobby from any device.

Account eligibility by local lawTouch 'n Go eWallet, Boost, GrabPay depositsMobile & browser accessAccount wallet rulesContact & dispute process
diorslot88 Terms Conditions That Govern Your Account
DATA & SECURITY

How We Handle Your Account Data

Your account data is held securely and used only for the purposes described in these terms — identity verification, transaction processing, and account management. We do not sell your personal details to third parties. You may request a copy of the data we hold on your account or ask for corrections by contacting support with your registered account ID.

Data Retention

We retain account and transaction records for the period required under applicable law. Once that period lapses, data is deleted or anonymised in line with our internal retention schedule.

Account Security

Your account is protected by password and OTP verification on login. If you suspect unauthorised access, contact support immediately to freeze the account and initiate a review.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings.

Data Requests

To request access to, correction of, or deletion of your personal data, contact our support team via live chat or email with your account ID and the specific data action you are requesting.

CONTACT CHANNELS

Reach Us About Your Terms Query

If any clause in these terms is unclear or you need to raise a dispute about your account or a transaction, our support team is reachable through the channels below. Have your registered account ID and the relevant transaction reference ready to speed up the process.

Team online

Live Chat

Start a live chat session from the lobby page. Raise terms queries, account disputes, or wallet transaction issues directly with our support team.

Email Support

Send a detailed account query to our support address. Include your registered email and transaction ID so we can locate your record without delay.

Account Help Centre

Access the help centre from your account dashboard for self-service answers on wallet rules, verification steps, and terms-related account actions.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, wallets, and data. If your question is not covered here, reach out via live chat.

Yes. All deposits — whether via Touch 'n Go eWallet, Boost, GrabPay, or FPX — are subject to these terms alongside the payment provider's own transaction rules. Both sets of rules apply simultaneously.

No. Each person may hold only one registered account. Duplicate accounts are a breach of these terms and may result in suspension of all associated accounts pending an identity review.

Contact support via live chat with your account ID and the transaction reference. We will investigate and respond with our findings. Disputes must be raised within the timeframe stated in the full terms document.

Send a data access request to our support team by email or live chat. Include your registered account ID. We will verify your identity before releasing any account data to you.

Yes. We will contact you using the details registered on your account before any material change takes effect. Continuing to use the platform after that notice counts as acceptance of the updated terms.

Access depends on local law and is available only where permitted in your region. It is your responsibility to confirm that using the platform is lawful in your specific location before registering.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.